Live-In Carer

Salary Range

£850.00 per week


Norfolk, Community

Overall, Purpose Statement

“The role of Live-In Carer at Compkey Healthcare involves working directly in clients’ homes to provide comprehensive and flexible support over a 24-hour period. Live-In Carers play a crucial role in organising both household tasks and personal care routines for clients.

The primary objective of this role is to empower clients to maintain their independence and enhance their quality of life while striving to achieve positive life outcomes. It is essential for Live-In Carers to uphold clients’ personal preferences and choices throughout their care.

Live-In Carers are expected to execute their responsibilities with professionalism, sensitivity, and empathy, always prioritising the dignity, privacy, and confidentiality of clients. They deliver personalised care and practical support to individuals with diverse illnesses and disabilities within the comfort of their own homes.

In addition to providing direct care services, Live-In Carers are responsible for carrying out their duties independently and in adherence to Compkey Healthcare’s standards across all service areas. A daily 2-hour break is typically scheduled to support carers in maintaining their well-being and effectiveness in their role.”

Qualifications and skills


• Clear, fluent English speaker

• Good written communication

• Eligibility to work in the UK.

• Ability to work in different areas.

• Friendly, positive, and outgoing person

• Caring and reliable

• Good time management

• Good interpersonal skills

• Good organisational skills

• Team player with a flexible attitude

• Care Certificate


·• NVQ Level 2 in Care (working towards or achieved)

• GCSE English Language or an equivalent recognised qualification

• GCSE Mathematics or an equivalent recognised qualification

• Health & Safety Qualification



• Experience of domiciliary care obtained either in the employee’s own household, in voluntary work or in paid employment.

• The ability to work on own initiative and without basic supervision.

• The confidence to liaise and work with other professionals and agencies i.e. doctors, district nurses, physiotherapists etc.

• The drive and desire to promote and enable a client’s independence.

• Experience of working 1 to 1 with an elderly or dependent client

• Familiarity with the needs of clients needing care.

• The ability to relate positively to dependent clients and other carers in their own homes.

Duties & Key Responsibilities

Level 1 Clients – Domestic and Social Assistance:

Live-In Carers at Level 1 are responsible for delivering care services as outlined by the Care Manager and specified in the care plan. This includes:

• Assisting clients with domestic tasks like dusting, vacuuming, bed making, laundry, and ironing.

• Supporting clients with household responsibilities such as menu planning, meal preparation, pet care, and plant maintenance.

• Helping clients with correspondence, outing arrangements, and social engagements.

• Accompanying clients to social outings, clubs, places of worship, and visits with family and friends.

• Assisting clients with daily living activities.

Level 2 Clients – Domestic and Personal Care:

In addition to Level 1 services, Level 2 care includes:

• Assisting clients with morning routines, dressing, grooming, and personal hygiene.

• Providing support with washing, bathing, showering, hair care, shaving, and oral hygiene.

• Helping clients with toilet functions, including using the toilet, commode care, and cleansing.

• Administering prescribed medications.

• Assisting with feeding, mobilising, and transfers.

• Supporting pet care activities.

Level 3 Clients – Domestic and Full Personal Care:

Building upon Level 1 and 2 services, Level 3 care involves:

• Changing and emptying catheter bags using proper techniques.

• Assisting clients with mobilising, transferring using hoists, and complete toilet care.

• Responding to nighttime care needs.

Level 4 Clients – Complex Care:

For clients requiring complex care, Level 4 services include:

• Caring for terminally ill individuals or those with dementia/Alzheimer’s ,

• Providing specialised care for memory loss and pressure area care for immobile clients

Working Relationships

• To work together with Compkey Healthcare care management and other carers in maintaining standards in accordance with the philosophy of care

• To identify and discuss care needs and outcomes of clients with the Care Managers

• To cover the absence of colleagues during periods of annual leave and sickness

• To report developments, significant incidents or noticeable changes in health, behaviour, or circumstances of the clients to the Care Manager

To participate in reviews as required and to record services provided on the clients’ records when requested.

• To attend and participate in staff meetings as required.

• To maintain confidentiality at all times

• To report any breaches of confidentiality to the Care Manager in line with current policy

• To attend and participate in forum meetings every two months.

• Adhering to company policies and procedures at all times

Health and Safety

• To carry out duties in line with safe working practices ensuring adherence to Health and Safety standards e.g. safe manual handling practices

• To use all equipment provided safely when providing care e.g. hoists and other manual handling aids as dictated in the client’s individual risk assessment.

• To use protective clothing and gloves.(PPE)

• To attend any training deemed appropriate for the role.


• Ensure that all client paperwork is completed in line with requirements e.g. MAR charts, daily logbooks, electronic daily notes.

Personal Development

• To identify personal training and development needs and to participate in the staff personal development programme.

• To maintain a staff folder with policies and procedures and to be familiar with them


• Maintain confidentiality of clients, colleagues, and CompKey Healthcare at all times.

This job description is not intended to be exhaustive. The post holder will be expected to adopt a flexible attitude to the duties which may be varied (after discussion), subject to the needs of the clients and in keeping with the general profile of the role.